Now You Can Access Your Health Information Online
FollowMyHealth is The Orthopaedic & Fracture Clinic’s patient portal, which provides our patients with access to their health information anywhere there is an internet connection. FollowMyHealth lets you access and manage your health information in a secure, online environment – 24 hours a day/ 7 days a week!
With FollowMyHealth you can:
- Email a question to your physician, physical therapist, or care team through a secure messaging system.
- Send appointment requests.
- Receive reminders for upcoming appointments.
- Receive lab results.
- Receive clinical documentation.
- Access online bill pay.
- Access your health information using your Android smartphone or Apple iPhone®, iPod touch® or iPad®.
Frequently Asked Questions
Who can sign-up for FollowMyHealth?
If you are a patient over the age of 18, you can sign up for a FollowMyHealth account.
For a minor child between the ages of birth to 18, please contact the clinic to receive information about our proxy account policy and sign-up.
Who do I call for help?
FollowMyHealth support is available to assist you 8am-5pm, Monday-Friday at 507-386-6603 or email support at FMHsupport@ofc-clinic.com.
Is FollowMyHealth secure?
Am I able to share my information or gain access to another person’s information?
To share your information or receive access to another person’s information, please complete the FollowMyHealth registration/proxy form and submit it to The Orthopaedic & Fracture Clinic by mail at the address listed on the form, fax it to 507-386-1831 attention FMH Support, or drop it off at OFC. To obtain a form please email FMHsupport@ofc-clinic.com. The authorized representative may be required to submit copies of legal documents supporting his/her authority to act on the patient’s behalf.
Can I view all of my child’s health information?
To protect the privacy and confidentiality of health information according to state and federal laws, parents and guardians have full access to their child’s health information in FollowMyHealth from birth through age 12. For children age 13 up to 18, the minor child will have to sign the registration form stating they understand the proxy representative will have access to their medical information and they understand they can cancel their account by notifying The Orthopaedic & Fracture Clinic. The proxy representative will also sign the form giving The Orthopeadic & Fractue Clinic authorization to enroll the child in a FollowMyHealth account. On the child’s 18th birthday, the connection to The Orthopaedic & Fracture Clinic and their FollowMyHealth account is automatically severed. The proxy holder will retain access to all historical information contained in the FMH account, but no new updates will occur and messaging will be disabled.
To receive access to your child’s information, you must complete the FollowMyHealth registration/proxy form and submit to The Orthopaedic & Fracture Clinic by mail at the address listed on the form, fax it to (507) 386-1831 – attention FMH Support, or drop it off at OFC. To obtain a form please email FMHsupport@ofc-clinic.com.
What should I do if I don’t understand my health information or feel it is incorrect?
Want to enroll in FollowMyHealth?
If you are over the age of 18, click here to download and print a sign up form for the portal. You can mail the completed form back to The Orthopaedic & Fractrue Clinic, fax it to (507) 386-1381 attention – FMH Support, bring the form to your next appointment or drop off at OFC.
For child or adult proxy accounts, please contact the clinic at (507) 386-6603 or FMHsupport@ofc-clinic.com.